PWE天域
Concept illustration: four palaces on a night lake, from gold wireframe to fully lit
Contact

Get the problem
clear first.

One 30-minute call. No charge.

You will leave clearer on what to do next, whoever ends up doing it. Melbourne, in English or Chinese.

Concept illustration
Two ways

Write a few lines,
or just call.

Both reach the same person — no ticket queue, no hand-off to sales. Usually a reply the same working day.

Where
Melbourne, VIC · Address on request
Your message is used only to reply to you. Privacy
What happens next

What you leave the call with.

In 30 minutes you leave with: the likely cause in a paragraph, two or three options priced from our published tiers, what is still unknown and how to find out, and the one next step we would recommend.

  1. 01

    A reply

    We reply to the email you gave on the same business day.

  2. 02

    The call

    30 minutes, no charge. We get the problem clear first, then talk about how.

  3. 03

    A written proposal

    Free. The exact quote, written once, and it does not change. The timeline is in it too.

  4. 04

    Payment by milestone

    40% on signing, 40% at the mid-point review, 20% on delivery. No milestone, no next invoice.

Not sure about a whole project yet? Start with the feasibility workshop (A$980) to think the problem through; that fee is fully credited against a System MVP later.

See what the workshop covers
FAQ

What people ask us most

How do we start?

A 30-minute call. We get the problem clear first, then talk about how. Use the form below or call.

What should I prepare?

Three things: where you are now, what you want to reach, and any timing constraint. You do not need materials ready for a first conversation.

What happens when I press Send?

Your message comes straight to us and the page confirms it was received. We reply to the email you gave on the same business day; the next step is usually a 30-minute call. If it does not go through, the page shows everything you wrote so you can copy it into an email.

Can you do just one part of it?

Yes — brand only, site only, or care only. If the pieces genuinely depend on each other we will say so in the first conversation.

How quickly do you reply?

Usually the same working day. For anything urgent, call 0488 885 850.